Support

We're here to help. Email us at support@fanika.store and we'll respond within 2 business days.

Frequently asked questions

How do I delete my account?

In the app, go to Settings → Account → Delete Account. You can also email us and we'll delete it for you.

How do I report a user?

Open their profile or chat, tap the menu (⋯) and choose Report. Our team reviews every report.

I was charged for a purchase I didn't make.

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.

How do I restore purchases?

Go to Settings → Restore Purchases while signed in with the same Apple ID.